Comments on: IfByPhone vs. Moongoose Metrics for Google Analytics Call Tracking part 1

By: Austin

Austin — Tue, 24 Jan 2012 19:28:34 +0000

Great stuff and very useful. When’s part II?

We’re having trouble getting information from Mongoose Metrics, too. Getting the documentation for their API took weeks and they required a teleconference before we could get it. And they’re not very responsive in general. Hello! We’re trying to give you money.

Time to look at Ifbyphone and Marchex.

By: Lucas

Lucas — Thu, 23 Jun 2011 19:20:13 +0000

I am shopping for a phone analytics solution…thanks for the article. However, before settling on a “dynamically generated phone number” solution, I am trying to find a solution that would allow for a consistent phone number, but instead utilize “Customer Reference #” that can be given to the phone representative similarly to how I assume CSNstores.com does it.

Does anyone know anything about CSNstores.com system…It appears that they always have the same phone number, an instead rely on the reference number?
Obviously this could be a custom solution, but if not I would love to know what they use.

By: Mike Southerland

Mike Southerland — Mon, 29 Nov 2010 18:36:29 +0000

I really enjoyed this article. Earlier this year a friend of mine mentioned ifbyphone to me. As I’ve been an IVR developer for most of my career, this was very interesting. I did a search online for reviews on ifbyphone and ran across this article. After reading the good reviews here, and after listening to my friend’s recommendation after having used it in his business, I decided to check ifbyphone out. I was very impressed as it truly makes technologies that have traditionally been available only to large corporations, affordable for the small business owner. I’m so excited about ifbyphone, that I have formed a new company and become an official reseller for ifbyphone. If you sign up through my link at http://answersoft.net I can save you $5/month compared to signing up with ifbyphone directly. Also, I am there to extend a helping hand in setting up your system. If you need more complicated programming, I’m available for that as well.

Thank you Mike for posting this review. You were part of the inspiration for starting AnswerSoft.

By: Tomasz Banas

Tomasz Banas — Thu, 11 Nov 2010 17:26:27 +0000

Nice article, I just talked to Jim Fairman / IfByPhone – I got in touch with live person in about -0.5-1min and he spent 1h 52min on the phone with me.

I know everything I wanted to.

By: admin

admin — Wed, 30 Sep 2009 21:12:31 +0000

@Dalan Yeah, I did IBC and we sold scrubs and ran Dinnertainment. (comic frenzy shows that had full course dinners) very fun and semi profitable. It was a pretty intense semester, I wish you luck. What are you planning on doing for your blog?

By: Dalan

Dalan — Fri, 25 Sep 2009 19:18:22 +0000

Hey,

I am currently attending BYU-Idaho and I am fascinated with internet marketing. I just stumbled on your twitter account and then followed the link to your website and blog (am I a stalker?)

I have taken Kent Lundin’s b250 (crash course) and plan on taking the other course later. I am currently involved with IBC (did you do IBC? – if so, what was your business?). We are creating a sports lounge where people can come to watch BYU play on the mountain and see some other great games with food and in HD from a projector, should be great.

Anyway, I am planning my next website launch, a blog. Hopefully it works out. Good luck with your business!

By: admin

admin — Mon, 31 Aug 2009 18:21:10 +0000

Matt I think your comment is a bit spammy. If you don’t have a link to a site I think I might have to delete this unless you can proof your legit.

By: Matt

Matt — Mon, 31 Aug 2009 04:57:58 +0000

I spent friday talking to all the listed companies. For us KeyMetric won hands down based on our needs. I guess it depends on what you need. For basic tracking they all seemed about the same with close pricing. Keymetric was the only company that could track phone calls back to everything – all ppc keywords and even organic search queries. They were a little more each month; but we are going to get way more useful data than anyone else can provide.

By: elan@ifbyphone

elan@ifbyphone — Wed, 19 Aug 2009 20:27:00 +0000

@Mike – Thank you for the great review about Ifbyphone! We certainly strive to offer outstanding customer support to compliment our Award Winning Call Tracking Solutions–> Call Tracking, Google Integration, & Dynamic Numbers.

@Shawn – If you haven’t already, please feel free to give Ifbyphone a call. You can reach us by call 877-295-5100. We offer a wide range of services at very competitive rates, and as Mike wrote you’ll have a great experience with Ifbyphone!

@Mark – I’m certainly sorry to hear about the experience you described above, as we generally have raving fans who love our service and customer support. If you care to identify yourself beyond “Mark” (with a link to your website) or give just us a call, we’re certainly happen to listen to your feedback.

I’d also encourage anyone considering our Call Tracking Service to read our testimonials [ http://public.ifbyphone.com/about/testimonials ], visit our pricing page [ http://public.ifbyphone.com/pricing ], and then give us a call at 877-295-5100 for the great customer experience that Mike described in his blog post.

If you use Twitter, here are three customers describing their great experience with Ifbyphone:

http://twitter.com/TinaMBean/status/3153532594
http://twitter.com/ScottGiorgini/status/1913999482
http://twitter.com/loretodefunes/status/2685094509

By: admin

admin — Wed, 19 Aug 2009 17:42:54 +0000

@mark….thanks for the info and the follow-up. Being a local small business I will rarely something as big as you are looking forward. I think one thing to learn from this is that a company is represented by their employees…so be a good employee!

I am a BYU-Idaho grad. Don’t judge And Burley is doing great…we just had our county fair and rodeo which is probably my favorite thing about this place! Thanks for stopping by. I am going to be doing a few follow up posts on this subject and my experience.