Why Small Businesses Hate Yelp

By September 10, 2012 13 Comments

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Join the discussion 13 Comments

  • Matt Green says:

    Amazing job fellas. Hopefully someone at Yelp takes notice.

  • I love it guys! Very creative…and gets the point across very loud and clear.

    Travis Van Slooten

  • Phil Rozek says:

    This is genius. Don’t know whether to laugh or cry like that poor waiter dude…

    If you were going for the gen-u-ine Yelp experience, the review would have to say “Well, I didn’t actually order any FOOD, but…”

    Thanks for making my day a little more bittersweet.

  • Matthew Hunt says:

    Mike, awesome. LOL!

  • Stephen says:

    I love this! Thank you for helping me through the nightmare known as Yelp reviews. The best part is that these cowards won’t even respond to their support email address, it clearly states on there that they “read” every review but don’t expect a response, because you won’t get one.

  • Shaun says:

    Outstanding work, gets the point across brilliantly.

  • Allen says:

    I like Amazon’s format of showing polar opposite reviews. Often times I see a positive reviewer completely bash a negative one telling them they are too cheap or expecting too much from a $2 iphone charger. This can take away the heat of a business being the bad guy during these exchanges. But it could be people have more fun reviewing products than establishments, is it time for Emily Post to update us on leaving reviews?

  • Randy Cpu says:

    Nifty Marketing has saved the world as we know it, from the “Bieber-sucking experience of online reviews. I’m going to Yelp right now and write a 5 star review of Nifty Marketing but wait, …1.2.3.sec It’s filtered, lost cause, despair, etc. It didn’t even stay up for a “fortnight”…:)

  • Rhonda Lee says:

    If you don’t know how to use Yelp to your advantage, you deserve to go out of business.

  • Justin says:

    Mr. Green,
    Sadly no one at yelp will notice but moreover they wouldn’t give a s**t if they did. Us business owners need to band together and get this evil practice stopped. Unfortunately, as business owners we are too busy to deal with this crap. The result, those that have nothing better to do will continue to assault our life long work and livelihoods until we become a walmart nation.

  • Matthew says:

    If Yelp must exist then as a business owner or patron one should be able to respond directly to the person in social media form for everyone to see. Yelp is ridiculous, there is a reason why there are professionals that are paid to review businesses and restaurants.

  • Ward says:

    I hear some people say they used yelp and it was o.k. It gave them good info on services.Great ,We are not saying that yelpers can’t direct you to some good businesses but they can steer you away from some honest companies simply because those company did not cave in and paid for advertising.I will say that yelp does cost the consumer more money for those services that are highly rated/advertise.My business is primarily repeat/referrals.Now if another business has to pay yelp $1200.00 a month for advertising/reviews where do you think they get their money from? You,the consumer. If yelp was truly the unbiased review site that is portraying itself to be then no one would have to pay for advertising. That’s why they tell companies not to ask real customers to send in reviews,seriously they have a section on “Don’t ask customers for reviews”.If a person sees a company that has a 5 star rating with 100′s of great reviews who did not advertise next to a company who pays big bucks for advertising or for being placed on top of the search list with only 3 stars who do you think the customer will contact?